The Government of Punjab, led by Chief Minister Maryam Nawaz Sharif, has launched the Dastak Doorstep Delivery App 2025, enabling citizens to access 76 official services directly from home. This revolutionary initiative marks a major step toward Digital Punjab, ensuring convenience, transparency, and citizen empowerment.
The app, developed by the Punjab Information Technology Board (PITB), eliminates the need to visit government offices or stand in long queues. Whether it’s a domicile certificate, driving license renewal, property record, or arms license, everything is now available through your smartphone.
Purpose of the Dastak Program
The Dastak Program aims to make governance citizen-focused by providing doorstep delivery of essential public services.
This initiative is designed to achieve the following key objectives:
Ease of Living: Simplify access to government services for every citizen.
Transparency: Eradicate corruption by introducing verified digital systems.
Accessibility: Extend equal services to urban and rural residents.
Digital Governance: Integrate technology for real-time and paperless processing.
Citizen Empowerment: Allow people to track and manage their applications independently.
By bringing government facilities closer to citizens, the Punjab Dastak App has turned the idea of “Government at Your Doorstep” into reality.
How to Apply for Government Services Using the Dastak App
Applying for services through theDastak Doorstep Delivery App is quick and user-friendly. Here’s a detailed guide:
Download the App:
Visit dastak.punjab.gov.pk or download the Dastak Doorstep Delivery App from the Google Play Store.Create an Account:
Register with your CNIC and mobile number to verify your identity.Select Your Service:
Choose from 76 available services, such as domicile, license renewal, or tax registration.Book a Dastak Officer Visit:
Schedule a convenient date and time for a verified Dastak Officer to visit your home.Pay Securely:
Make payment through digital methods like Easypaisa, JazzCash, or debit/credit card.Receive Documents:
Your verified documents will be processed and delivered directly to your home.
You can also call Helpline 1202 for booking or assistance during service hours (9 AM to 8 PM).
List of 76 Services Available on Dastak Doorstep App
The Dastak App provides access to 76 essential public services from multiple government departments.
| Category | Examples of Services |
|---|---|
| Identity & Certificates | Domicile, Birth, Death, Marriage Certificates |
| Driving & Transport | Learner’s License, License Renewal |
| Property & Land | Mutation, E-Stamp Verification, Property Tax |
| Business & Taxation | Sales Tax, Professional Tax, Trade Registration |
| Utilities & Household | Water, Electricity, Gas-related Services |
| Arms Licensing | New or Renewal of Arms License |
| Education & Health | Character Certificate, Health Card Info |
All applications are handled transparently, with live tracking and digital verification to ensure authenticity.
Who Are Dastak Officers?
The Dastak Officers are trained officials appointed by the Punjab Government to assist citizens at home.
Each officer wears a uniform and carries an official ID card for verification.
Their responsibilities include:
Visiting homes to collect documents and verify data.
Submitting applications through the Dastak App system.
Delivering finalized documents directly to the citizen.
Maintaining professionalism and transparency throughout the process.
Citizens can verify officers by scanning their QR code on the Dastak App before sharing any documents.
CM Maryam Nawaz’s Vision Behind Dastak 2025
CM Maryam Nawaz Sharif has described Dastak as a public service revolution.
Her vision emphasizes efficiency, equality, and citizen dignity.
“Our mission is to make government services accessible to every citizen — no waiting, no queues, just convenience at your doorstep.”
— CM Punjab Maryam Nawaz Sharif
Under her leadership, Punjab is embracing smart governance where technology connects citizens directly with government departments.
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PITB’s Role in the Dastak Program
The Punjab Information Technology Board (PITB) developed and manages the Dastak App and its integrated systems.
Key PITB contributions include:
Real-time application tracking
Secure digital payments
Verification systems for officers
Data privacy and cloud storage
This partnership reflects the government’s broader vision for e-governance, paperless workflows, and public accountability.
Achievements of Dastak Program So Far
Since its launch, the Dastak Program has gained massive public support and recognition.
Major Milestones:
Over 1 million citizens served in the pilot phase.
76 services digitized and operational across Punjab.
Reduced public office congestion and travel expenses.
Increased citizen satisfaction through transparent service delivery.
The program has proven that technology can make governance faster, fairer, and more efficient.
District-Wise Availability
The Dastak Doorstep Delivery App is available in all major Punjab districts, including:
Lahore
Multan
Faisalabad
Gujranwala
Bahawalpur
Rawalpindi
Sargodha
DG Khan
Expansion plans are underway to extend services to 100% of Punjab by mid-2026.
Transparent Charges and Payment Methods
Every service on the Dastak App has a fixed government fee, displayed clearly in the app before booking.
Payments can be made using:
Debit/Credit Card
Easypaisa / JazzCash
Cash on Delivery
A digital receipt is automatically issued for each transaction — ensuring zero hidden charges and complete transparency.
Data Protection and Verification
Security is one of Dastak’s strongest features.
All user data is encrypted through PITB servers.
Only verified Dastak Officers handle physical documents.
Citizens can verify officers in real time through the app.
This system prevents fraud, ensuring complete safety of personal and legal documents.
Integration with Other Punjab Digital Platforms
The Dastak Program is integrated with other major digital platforms of Punjab Government, such as:
e-Khidmat Centers
Punjab Citizen Portal
Land Record Management System (LRMIS)
Online Arms Licensing Portal
Together, these platforms create a connected e-governance network that empowers citizens and strengthens accountability.
Future Expansion Plans for Dastak App 2025
The Government of Punjab plans to expand the Dastak initiative by introducing new features:
Vehicle registration renewal
Utility bill payment integration
Women & Senior Citizen priority services
Online complaint redressal
Real-time customer rating system
This evolution will make Dastak a one-stop governance platform for all citizens of Punjab.
Public Response and Impact
The response from citizens has been overwhelmingly positive. People praise the Dastak App for saving time and eliminating the need to visit multiple offices.
Rural residents, students, and senior citizens find it especially beneficial as it provides equal access to government services without discrimination or hassle.
“Before Dastak, I had to travel miles for a domicile certificate. Now I applied from home and received it within days!” — A resident from Bahawalpur.
Conclusion – Digital Punjab at Your Doorstep
The Dastak Doorstep Delivery App 2025 is a groundbreaking initiative by CM Maryam Nawaz Sharif that has redefined public service in Punjab.
With 76 services, real-time tracking, and verified officers, this program delivers true digital empowerment to the people.
It removes corruption, saves time, and guarantees equality for all — turning Punjab into a model province for smart governance.
Now, with the Dastak App, the government isn’t miles away — it’s right at your doorstep.
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Frequently Asked Questions (FAQs) about 76 Punjab Govt Services from Home via Dastak Doorstep Delivery App 2025
1. What is the Dastak Doorstep Delivery App?
It’s a Punjab government mobile application that allows citizens to access 76 official services from their homes.
2. How do I apply for services?
Download the Dastak App or visit dastak.punjab.gov.pk. Register, select a service, and book a Dastak Officer visit.
3. What is the Dastak Helpline number?
Citizens can call 1202 for assistance or booking from 9 AM to 8 PM.
4. Is the Dastak App secure?
Yes, it’s operated by PITB using encrypted systems and verified officers for safe service delivery.
5. Who launched the Dastak Program?
The Government of Punjab, under CM Maryam Nawaz Sharif, launched the Dastak initiative to make governance accessible to all.
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